Portfolio review
Identify account count, service mix, signaling methods, data sources, and special requirements.
Account Migration / Existing Books
Move your monitored accounts without rebuilding your business.
If you already have an account base, DEFENDR can coordinate a transition of subscriber and monitoring data into the dealer relationship while your company remains the customer-facing security provider.
DEFENDR / PORTFOLIO MOVE
01
REVIEWAccount count, service types, data format
02
MAPSubscriber, contact, zone, panel data
03
TRANSITIONCoordinate account creation and cutover
04
VERIFYConfirm operational provisioning and account status
Migration support
Your existing book should be an asset—not a reason to stay stuck.
A monitoring move requires more than changing a company name on an invoice. Subscriber data, contacts, call lists, zones, panel information, testing requirements, permits, and operational instructions need to be handled carefully.
DEFENDR uses a structured migration conversation to determine what can be imported, what needs to be verified, and how the transition should be staged.
Migration workflow
Plan first. Move deliberately. Verify the result.
Data mapping
Map available subscriber, contact, zone, panel, permit, and instruction data to DEFENDR account fields.
Coordinated move
Create the accounts in an agreed sequence and coordinate the operational transition.
Verification
Confirm each account’s provisioning status and resolve exceptions before calling the migration complete.
Volume economics
A migrated portfolio can begin at the tier its active volume supports.
DEFENDR’s published wholesale ladder is based on active monitored account volume. Larger migrations may also require a direct review for specialty services, communications, or negotiated portfolio requirements.
See wholesale rates ↗Common questions
Wholesale monitoring, explained clearly.
Can I move existing alarm accounts to DEFENDR?
Yes. Existing dealer portfolios can be reviewed for migration. The process considers subscriber data, contacts, zones, panel information, signaling paths, service types and any special account requirements.
Do all accounts have to move at once?
Not necessarily. Larger portfolios can be staged so data and operational exceptions can be resolved in a controlled sequence.
What happens to my dealer brand after migration?
DEFENDR’s wholesale model is designed so the dealer remains the customer-facing security company while DEFENDR supplies the monitoring relationship behind the account.
Existing monitored accounts