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Search our knowledge base or browse categories below to find answers to your questions.
Installation & Setup
Guides and videos to help you install your new DEFENDR system in minutes.
Account Management
Update your address, change passwords, and manage your emergency contacts.
Billing & Subscriptions
View invoices, update payment methods, and manage your monitoring plan.
Troubleshooting
Fix common issues like low battery alerts, sensor offline errors, or false alarms.
Mobile App
Learn how to use the smartphone app to arm, disarm, and view your cameras.
Contact Support
Can't find what you're looking for? Get in touch with our security experts.