DEFENDR SECURITY
FLEX MONITORING AGREEMENT
MONTH-TO-MONTH (NO CONTRACT)
SUBSCRIBER INFORMATION
Name:
Address:
City:
State:
Zip:
Phone:
Email:
PLAN DETAILS
Plan: Flex Monitoring Agreement
Term: Month-to-Month
Monthly Rate:
Activation Fee:
AGREEMENT SUMMARY
This Agreement is made between DEFENDR SECURITY ("Company") and the Subscriber named above.
- No Long-Term Contract: This Agreement is a month-to-month service agreement. There is no long-term commitment required.
- Term & Renewal: This Agreement begins on the date of activation and automatically renews each month until cancelled.
- Cancellation: Subscriber may cancel this Agreement at any time by providing thirty (30) days written notice to the Company. No early termination fees apply.
- Payment: Subscriber authorizes Company to charge the credit card or bank account on file for the recurring monthly charges via PayPal.
- Limitation of Liability: Company is not an insurer. Liability is limited as set forth in the full Terms and Conditions.
PAYMENT AUTHORIZATION
PAYMENT ACKNOWLEDGEMENT: I understand that all payments, subscriptions, and cancellations will be handled securely through PayPal. DEFENDR SECURITY does not store my personal financial information. The PayPal email provided below is where we will send the Invoice. Service will not begin until the first monthly payment is received.
Method: PayPal Secure Payment
PayPal Email:
DIGITAL SIGNATURE ACKNOWLEDGEMENT: I hereby acknowledge and agree that my electronic signature applied hereto constitutes my legal signature and indicates my full acceptance of all terms, conditions, and obligations herein.
Subscriber Signature
Date
DEFENDR SECURITY
Accepted By (Company)
DEFENDR SECURITY
FLEX MEMBER BENEFITS
As a Flex Member, you enjoy the freedom of no long-term contracts while still receiving our top-tier professional monitoring services. Your membership includes the following benefits:
- No-Risk Monitoring: Cancel anytime with just 30 days' notice. No early termination fees or hidden penalties.
- 24/7 Professional Monitoring: Round-the-clock protection for burglary, fire, and medical emergencies.
- Cellular Backup: Your system stays connected even if your Wi-Fi goes down (requires compatible equipment).
- Mobile App Access: Arm/disarm your system, view history, and receive alerts directly on your smartphone.
- Rate Lock Guarantee: Your monitoring rate is locked in for 12 months from the date of activation, protecting you from immediate price hikes.
- Easy Upgrades: Option to upgrade to a Contract Plan at any time to unlock discounted equipment and lower monthly rates.
Note: Flex Members are not eligible for equipment discounts or subsidies typically reserved for long-term contract subscribers. All equipment must be purchased at retail price or brought from a previous provider.
DEFENDR SECURITY
TERMS AND CONDITIONS OF SERVICE
1. TERM AND RENEWAL. This Agreement is for a month-to-month term commencing on the date hereof. It shall automatically renew for successive one-month periods unless either party gives written notice of cancellation at least thirty (30) days prior to the desired termination date.
2. NO CONTRACT PENALTIES. Unlike long-term monitoring contracts, this Flex Agreement does not impose early termination fees or penalties for cancellation, provided the required 30-day notice is given.
3. PAYMENT TERMS. Subscriber agrees to pay the monthly service charge in advance. Payments are processed securely via PayPal. Failure to make payment when due may result in suspension or termination of services without further notice.
4. COMPANY'S OBLIGATION. Company agrees to monitor the Subscriber's security system and, upon receipt of a signal, make a reasonable effort to notify the appropriate municipal authority (police, fire) or designated emergency contacts. Company’s obligation is limited to the monitoring of the system and notification of authorities.
5. LIMITATION OF LIABILITY. Subscriber understands that Company is not an insurer and that insurance, if any, shall be obtained by Subscriber. The payments to Company are based solely on the value of the services provided and are unrelated to the value of Subscriber's property or the property of others located on Subscriber's premises. Company makes no guarantee or warranty, including any implied warranty of merchantability or fitness for a particular purpose, that the system or services supplied will avert or prevent occurrences or the consequences therefrom, which the system or service is designed to detect.
6. INDEMNIFICATION. Subscriber agrees to indemnify, defend, and hold harmless Company, its employees, and agents from and against all claims, lawsuits, and losses alleged to be caused by Company’s performance or failure to perform its obligations under this Agreement.
7. SUSPENSION OF SERVICE. Company obligations are automatically suspended in the event of a labor dispute, riot, flood, hurricane, earthquake, fire, power failure, insurrection, war, or any other cause beyond Company’s reasonable control.
8. ASSIGNMENT. Subscriber may not assign this Agreement without prior written consent from Company. Company shall have the right to assign this Agreement to any other company engaged in the business of alarm monitoring.
9. ENTIRE AGREEMENT. This Agreement contains the entire understanding between the parties and supersedes all prior agreements or understandings. No modification or waiver of any term shall be effective unless in writing and signed by both parties.